Detailed Server Policy

Klaslead Productions Private Limited is committed to providing reliable and secure hosting services for our clients. To ensure a smooth and uninterrupted service, we have implemented the following server policy:

  1. Server Maintenance:

We regularly perform server maintenance to ensure optimal performance, security and stability. During scheduled maintenance, there may be a temporary interruption of service. We strive to notify our clients in advance of any scheduled maintenance.

  1. Server Resources:

We allocate server resources to our clients based on their chosen hosting plan. Clients must ensure that their website or application does not exceed their allocated resources. If we determine that a client’s usage is causing excessive load on the server, we may ask the client to upgrade their hosting plan or take corrective measures to reduce their usage.

  1. Server Security:

We take server security very seriously and have implemented multiple layers of protection to safeguard our clients’ data. We use firewalls, anti-virus software and intrusion detection systems to prevent unauthorized access and mitigate potential threats. In the event of a security breach, we will take immediate action to investigate and resolve the issue.

  1. Server Backups:

We perform daily server backups to ensure that our clients’ data is safe in the event of a disaster or hardware failure. While we strive to maintain multiple backups, we cannot guarantee the recovery of all data in the event of a catastrophic failure.

  1. Server Abuse:

We do not tolerate any form of server abuse, including but not limited to spamming, hacking, phishing, or distribution of malware. If we determine that a client is engaging in server abuse, we may suspend or terminate their account without notice.

By using our hosting services, clients agree to abide by our server policy. We reserve the right to modify our server policy at any time without prior notice. If you have any questions or concerns regarding our server policy, please contact us at info@klaslead.com.

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